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OPERATIONS

Hiring Your First Team Member: A Founder's Checklist

Making your first hire is terrifying. It signifies the transition from a solo hustler to a true business operator. But hiring poorly can cost you months of momentum. Here is the framework to navigate your first expansion safely.

When to Hire

You should hire when the administrative or fulfillment tasks you are performing are actively preventing you from engaging in high-leverage activities (like sales, strategy, and product development). If you are spending 15 hours a week doing low-value data entry, you are strangling the business.

Who to Hire First

Founders often want to hire a 'clone' to take over everything. This is a mistake. Your first hire should be a specialized operator—an Executive Assistant or Operations Manager—who takes 80% of the repetitive, documented tasks off your plate.

"Hire to buy back your time, not to instantly grow your revenue. Reinvest the time you just bought back into revenue-generating tasks."

The Onboarding Rule

A hire is only as good as their onboarding. Before bringing anyone in, create video SOPs (using tools like Loom) documenting exactly how tasks must be completed. Set clear KPIs for the first 30, 60, and 90 days. Leave nothing to assumptions.

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